Privacy Policy

Last updated: 26 August 2026

Perth Designer Shutters respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, request a quote or otherwise interact with our business.

1. About this Privacy Policy

In this Privacy Policy, “we”, “us” and “our” refers to Perth Designer Shutters.

This policy applies to personal information collected through our website and through other interactions you may have with us in relation to our products and services.

2. What personal information we collect

Depending on how you interact with us, we may collect information such as:

Your name
Email address
Phone number
Address or property address where required for quoting or installation
Information about your windows, shutters or window furnishing requirements
Details you provide when requesting a quote or making an enquiry
Information contained in messages or correspondence you send to us
Information about how you use our website, including IP address, browser type, device information and pages visited
Any other information you voluntarily provide to us

We only collect information that is reasonably necessary for us to provide our services, respond to enquiries and operate our business.

3. How we collect personal information

We may collect personal information when you:

Complete a contact, enquiry or quote form on our website
Request information about our shutters or other services
Contact us by phone or email
Arrange a consultation, measure or installation
Purchase our products or services
Interact with us through social media
Browse or interact with our website

When you submit information through our website's contact or enquiry forms, the information you provide may be processed through our website provider, Wix, and may be provided to us so that we can respond to your enquiry.

We may also automatically collect certain technical information through cookies, analytics and similar technologies.

4. How we use your information

We may use your personal information to:

Respond to your enquiries
Provide quotes and estimates
Arrange consultations, measurements and installations
Provide products and services to you
Communicate with you about your enquiry or project
Manage our customer relationships
Improve our website, products and services
Understand how visitors use our website
Send marketing communications where you have consented to receive them or where otherwise permitted by law
Maintain the security and functionality of our website
Meet our legal and regulatory obligations
Protect our business and prevent fraud or misuse

We will not use your personal information for purposes that are unrelated to your dealings with us unless permitted or required by law.

5. Cookies and website analytics

Our website may use cookies and similar technologies to help the website function properly and to understand how visitors use our website.

Cookies may collect information such as:

Pages visited
Time spent on the website
General location information
Browser and device information
How you arrived at our website

We may use third-party analytics and advertising services to help us understand website traffic and improve our marketing.

You can generally adjust your browser settings to refuse or manage cookies. However, disabling cookies may affect some website functionality.

6. Third-party services

We use third-party service providers to help us operate our website, manage enquiries and market our products and services.

These services may include:

Wix

Our website is hosted and operated using Wix. Information submitted through forms on our website may be processed and stored through Wix's systems.

Wix may also collect certain technical information about website visitors, such as device information, browser information, IP address and website usage data, in accordance with its own privacy practices.

Marblism

We may use Marblism to assist with marketing, content creation and social media activities for our business.

Where personal information is provided to or processed by Marblism as part of these services, it will be handled in accordance with the applicable terms and privacy practices of the service.

Other service providers

We may also use other third-party providers from time to time for services such as website analytics, email communications, advertising, customer management, payment processing, technology support or other business functions.

These providers may process personal information on our behalf where reasonably necessary to provide their services.

We take reasonable steps to ensure that third-party providers handle personal information appropriately and securely.

We do not sell your personal information to third parties.

7. Disclosure of personal information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide our services.

For example, information may be shared with:

Contractors, installers or suppliers involved in providing our services
Website and technology service providers
Professional advisers where necessary
Payment or financial service providers
Marketing and analytics providers
Government agencies or other organisations where required or authorised by law

We do not sell your personal information to third parties.

8. Overseas disclosure

Some of the third-party technology and service providers we use may store or process information outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure that appropriate privacy and security protections are in place where required by applicable law.

9. How we protect your information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

If we become aware of a data breach involving personal information, we will respond in accordance with our legal obligations.

10. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain business records, resolve disputes or meet legal and regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

11. Accessing and correcting your information

You may contact us to request access to personal information we hold about you.

You may also ask us to correct personal information if you believe it is inaccurate, incomplete or out of date.

We will respond to requests within a reasonable period and in accordance with applicable privacy laws.

12. Marketing communications

If you have agreed to receive marketing communications from us, we may contact you with information about our products, services, promotions or other business updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

We will not continue sending marketing communications where you have asked us to stop, except where required or permitted by law.

13. Third-party websites

Our website may contain links to third-party websites, including social media platforms or other websites.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

14. Children

Our website and services are not specifically directed towards children.

We do not knowingly collect personal information from children through our website.

15. Privacy concerns and complaints

If you have a question, concern or complaint about how we handle your personal information, please contact us using the details below.

We will review your concern and make reasonable efforts to resolve it.

If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC) for further assistance.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.

The most recent version will always be published on this page, with the date of the latest update shown at the top.

17. Contact us

If you have any questions about this Privacy Policy or would like to request access to or correction of your personal information, please contact us:

Perth Designer Shutters

Email: perthdesignershutters@outlook.com

Phone: 1300668532

Website: shuttersperth.com